Master Plastics

I just would like to say thank you so much for an incredible service 100 percent recommend Darren Jones A4 Property Management ltd

Terrible service, the website picture didn't represent what I was sent. A price of 120 to 140 was quoted to pick up and swap my 30 order CRAZY! I very rarely review, but wanted to make people aware, best get them to send you samples before you part with your money. I've since dealt with TrulyPVC for Quadrant Trim and had a great service.

I bought a composite Rock Door from them, within a year it had delaminated, causing a big bubble to appear under the GRP skin. I have phoned and emailed to try and get a replacement sent out under the manufacturers guarantee but Master Plastics have done nothing about it and ignored my messages. Stay well clear if you earn your living through repeat business/word of mouth.

Sent wrong part, rang through to Bristol Team and Robin sent a replacement out in 48hrs no problems, great customer service. Thank u :-

Placed an order online for something that was meant to be in stock and on 2 days delivery. After a week of waiting I rang them and they said the particular item is on 12 weeks lead time. Managed to change the order to something similar that was suitable and had it delivered week after, but if I didn't ring I would be clueless

Absolute cowboy of a company. Ordered 260 worth of wall panels 17 days ago, delivery promised within 2-3 day's. Chased the order 5 times since to be told they haven't received the order and won't have anymore in stock until end of October. Is it my job to chase the order? Happy to take your money but you won't receive the item! Disgraceful

We bought products from them which were delivered very promptly, but unfortunately some items were damaged in transit. We contacted them immediately and Chris arranged replacements within two days. There service couldn't have been conducted any better. Thank you.

After my experience with this company they do not deserve any stars but was made to give it one. Ordered some shiplap cladding for a job early on a Friday morning. The guy on sales assured us that we would have our delivery the following Monday. Tuesday the latest. After waiting until after lunchtime on Tuesday we decided to call to confirm the delivery was still on.

We were told that they didn't have enough stock in the warehouse and they would not be getting any in until Friday and our delivery wouldn't be until the next Monday. we decided to stick with it as we had other work to get on with. Monday came and went. Another call was made and by this time we needed our materials, we we told that it wouldn't be with us til Tuesday.

Still nothing by 1.45pm Tuesday so yet another call was made. this time the sales guy said it wasn't even loaded on their lorry yet and we wouldn't be getting it until Thursday. Which is when we cancelled the order as we were not confident we would even get it then and got a refund. This company should be avoided

Crooks! I bought gutters, soffit board and associated fitting from this "company" You may think, why the quotes? Simple. They are not a company, they are a bunch of crooks. I placed my order on the 26th June. I opened it on the weekend of the 6th/7th July. As per the picture really, I'd been sent a bag of snakes vs what I had bought and paid for. Anyway, I contact them expecting a replacement/refund, perhaps even an apology.

I effectively got told (on email) stiff droppings mate. Company policy is seven days, so we are already on holiday with your money. I'm now looking into where I stand with both PayPal and small claims as this is clearly ridiculous and so a moan on facebook, google and twitter will have to do for now.