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The Conservatory Co Falcon Windows - the installer of choice for quality windows, doors & conservatories in Suffolk & Essex. Our long-established family business delivers quality UPVC and double glazing products, installed to the highest standards with a real personal touch. We'd be delighted to share straight-talking, honest advice and a no obligation quote based on our extensive local experience.

Do give us a call. Falcon Windows - installer of choice for quality windows, doors & conservatories in Suffolk & Essex. Falcon Windows Ltd is a family-run double glazing business which has been serving customers across East Anglia, specialising in replacement windows, doors and conservatories in Ipswich, Suffolk and Essex and delivering the highest standards for less.
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Under the leadership of Managing Director and founder of Falcon Windows, Eamon Sheppard, our professionally employed and fully trained office and 'out there' teams are always here to help. Our business is all about people (as well as windows, doors and conservatories of course) and all the Falcon Windows team pride themselves on a delivering a job very well done with the highest level of service.
The Ipswich-based Falcon Group share a dedication to delivering top quality home and property improvement products and services at competitive prices to their domestic, commercial or trade customers across Suffolk, Norfolk and North Essex. Excellent personal service is central to the ethos of all the Falcon divisions, including its trade / DIY counterpart, Ipswich Trade Frames.
The Falcon Group was established in 1984 in Ipswich, Suffolk by enterprising local glazier, Eamon Sheppard. Originally specialists in manufacturing high quality double-glazed sealed units to builders and self-build properties, Falcon Ipswich spread its wings just three years later, to serve Suffolk and north Essex with the installation of first class and competitively priced Windows and Doors.
Falcon Windows is a highly experienced Ipswich-based emergency glazier for broken glass repairs, serving Suffolk and north Essex for nearly 40 years. We offer a competitively priced and caring expert glass replacement service for windows and doors at your home or business, to give you peace of mind when you need it most - whatever time of day or night.
Reviews (17)
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Caz
Jun 29, 2022
Having had a new front door fitted by Falcon Windows a couple of years ago I had to contact them recently because the lock kept sticking when we tried to open it. The company response was to come out promptly assess that a new barrel needed to be fitted. Having ordered the spare part it was fitted very quickly and now the lock functions perfectly. Thank you Falcon Windows.
Marilyn Harvey
Jun 02, 2022
We had windows replaced for 3 flats several years ago and the service was excellent from start to finish. Very professional and friendly company. A few days ago I called Falcon windows because a trim had slightly moved on 2 windows. Falcon windows came out within days of the call and fixed the minor problem immediately. They phoned me as soon as job had been done and explained what had happened. Excellent service, I would recommend this company to others.
Ellie Clark
May 31, 2022
Had our old white uupvc windows and porch changed to anthracite colour with new configurations and vents. Falcon, having been recommended by neighbours, were superb. Amy in the office was welcoming, John listened and advised, and Marty and Mark installed quickly, leaving the place tidy. There were a couple of minor problems, as always in a big job, but they were fixed very quickly and cheerfully. 100% satisfaction
Pauline Bateman
Mar 16, 2022
I did not employ Falcon windows! But I bought a house where the windows were fitted by them, I have all the paperwork. Terrible whistling and draughts. Employed another company to remove trim, reseal and put new trim on. They removed trim and as you can see top of window had not been sealed. The trim was just put on to cover the gap. It turns out that this was the case with every window!

What terrible workmanship. In response to the reply from company, I have the paperwork from yourselves but guarantee has run out! I expect with age silicon to maybe have shrinkage, which I had renewed anyway but every single window had nothing in the top joint at all. Maybe the same fitters don't work for you still, I used a local firm to renew them.
Philip Biginton
Feb 18, 2022
Good company. Service very good from Quotation stage through to completion of the works. Quality of work was very good and, overall, very pleased with Falcon. Would definitely use again
Peter Read
Dec 26, 2021
When you need action fast, i would recommend Falcon windows. I shopped around and couldn't believe the leadtime from most. Eamon guaranteed a quick turnaround pre Christmas and delivered. Love the no nonsense no sales pitch approach, just good old fashioned get the job done and done well.
Amanda Shave
Nov 06, 2021
I am absolutely thrilled with my new porch from Falcon windows! They were brilliant from start to finish. From the initial contact with Amy who immediately made me feel comfortable to John the installations manager who is brilliant and answered all of my questions quickly and professionally. Marty & Mark turned up nice and early on the installation day and fitted my porch, cleaning up as the went along. I'm really happy I chose Falcon windows and I will definitely be using them again in the future.
S. Patten
Oct 07, 2021
Superb, from start to finish. And at a really competitive price. Would definitely recommend to anyone in the area.
Graham Creasey
Oct 05, 2021
The help that I received in locating replacement seals for my conservatory from Eamon at Falcon Windows was over and above what anyone else would have done. Thank you for your help and advice 10/10
Gareth Wilson
Sep 24, 2021
Very good from the start of our order for are conservatory Quick and good response by e mails and sent all information etc by post. Installers worked very hard and very tidy Well pleased Gareth&Anne
Paul Miller
Sep 20, 2021
First class customer service from quote to installation to aftercare. Will certainly employ Falcon Windows for future window installation. Highly recommended.
Bill Tucker
Jul 07, 2021
We required our existing conservatory replacing and modernising on the existing walls. Despite the fact that the shape was found to be irregular Falcon were able to construct the replacement to fit. Now that it is made using modern materials and glass it no longer suffers from extremes of temperature and can be used throughout the year. The workmanship and finishing are high quality. I would certainly recommend Falcon to anyone.
Maureen Pope
Jun 30, 2021
I can thoroughly recommend Falcon Windows. They completely refurbished our conservatory including a solid roof. The result has been amazing and the conservatory now feels like a proper part of the house but still resembles a garden room and definitely helps to retain the heat in winter. The team were very professional throughout, clearing up after them and always friendly and polite. Very pleased that we chose Falcon Windows.
Peter Hill
Jun 17, 2021
I was so impressed with the professional, thorough, accommodating and friendly service throughout that instilled complete confidence. I was amazed not to have to do any redecoration, touching up or even clear-up after my windows were replaced. After just 2 weeks, I'm not in a position to judge the quality of the units but I am optimistic. The cost was competitive and I would definitely recommend. Thanks to all at Falcon Windows.
Adrian'S. Woodbridge
May 06, 2021
Very professional from start to finish. You were the most expensive of three quotes but based on our experience, worth every penny and finished in the promised timeframe. It was good to be able to feel trust for such an important project. Regular communication and questions promptly answered by your installations manager helped enormously and the finished conservatory warm roof looks fantastic.

Your roof installers were amazingly hard working as well as completely reliable, friendly and respectful. A little bit of a blip with the electricians who although doing a great job, could have provided better communication regarding their site visits. The plasterer was very professional and meticulous in getting the best finish. So overall, a big thank you to all your staff.
Steve Lixenfield
Jun 27, 2020
Very pleased with the replacement of both windows and door. Made good after the work and left without any mess. The guys also made some sound suggestions and recommendations of what would work and be pleasing to the eye. I would use Falcon again when we replace our lean-to with a warm conservatory when the time comes.
Paul Arthey
Dec 01, 2017
I chose Falcon Windows as I prefer to deal with local family run businesses who I believe offer you an honest, competitive and personal service and I was not disappointed. I instructed Falcon to install three doors and a number of windows and I was very satisfied with the prompt service and workmanship. I also feel that after sales service is very important and have found it necessary to call on Falcon to make slight adjustments to some doors. They responded swiftly and rectified the work to my satisfaction. I am extremely pleased with the products and would not hesitate to recommend this company.