Established back in 1994, Adam Window Centres has been successfully managed throughout by Peter and Lesley Rowles whose passion for customer satisfaction and unrivalled quality has elevated the company to one of Dorset's leading independent home care specialists. We pride ourselves on our professional standard of service from initial communication to final installation.
Reviews (14)
Helen
Apr 09, 2022
TERRIBLE SERVICE! DONT DO IT! I originally went with them due to feedback, however it was clearly not recent! Prior to the windows even going in, I had to chase them 3 times with no one ever bothering to call me back! And had to wait an extra 8 weeks after the planned installation date with no apology or even acknowledgement of the missed date. Then once the windows were in, I noticed that they had broken my sink - a small hole which had then splintered.
They denied all knowledge, said it couldnt possibly have been them - however the hole was 100% NOT there prior to their arrival. I got someone in to quote to repair the crack, instead of insisting on a new sink and pedestal, for which the cost was under 60! Then the harassment started with calls and emails and threats to withhold the paperwork to the fda and demanding the outstabfing money (as i had paid the difference minus the 60). I personally felt intimidated by their agression and would 100% say STAY AWAY!
They denied all knowledge, said it couldnt possibly have been them - however the hole was 100% NOT there prior to their arrival. I got someone in to quote to repair the crack, instead of insisting on a new sink and pedestal, for which the cost was under 60! Then the harassment started with calls and emails and threats to withhold the paperwork to the fda and demanding the outstabfing money (as i had paid the difference minus the 60). I personally felt intimidated by their agression and would 100% say STAY AWAY!
Julian Aldridge
Apr 01, 2022
DineyMiff
Jul 17, 2021
Kim Archer
Jul 04, 2021
J. Wa
Dec 21, 2020
My sister recommended this company to me, and I agree with her that they are professional, friendly, skilful and efficient. My new flat needed four replacement windows. The surveyor was knowledgable and advised me well regarding the types of windows best suited to my needs.which differed for each room. The quote was competitive, the installers arrived on the arranged day, installed the windows within a 5-hour time slot, and cleared up thoroughly after themselves. I'm happy to recommend Adam Window Centres.
Julie
Nov 10, 2020
Recently had my windows done. John who came out to give me a quote originally was very professional. The quote was in great detail and when I wanted something amending, it was done within minutes and e-mailed straight back to me. I was very impressed with this service. The surveyor came when he said he would, as did the fitters. The fitters were friendly and worked really hard.
There was surprisingly very little mess and what mess there was, was cleaned up before leaving. The quality of the windows is high and friends have even commented on the quality, compared to theirs! I would not hesitate in recommending this company and would 100% use them again in the future if needed. Great service, great product and a good price!
There was surprisingly very little mess and what mess there was, was cleaned up before leaving. The quality of the windows is high and friends have even commented on the quality, compared to theirs! I would not hesitate in recommending this company and would 100% use them again in the future if needed. Great service, great product and a good price!
John Millett
Oct 04, 2020
Jane Walker
Mar 19, 2020
How long will it be to get our quote as it will be 1 month on Thursday. I'm not really sure this is a good thing for future installation! Myself and my husband have now both been in to your shop and phoned. John you have not bothered to call me back to let me know any details so I'm assuming you are not quoting for a 8x4 meter sky room?
Maxine Berridge
Jan 27, 2020
Christine B.
Aug 20, 2019
Robbyn Coaches
Jun 09, 2019
Sandra Shortman
Nov 01, 2017
Michael C.
Jan 27, 2017
Quotation provided in September 2016, job completed in January 2017, as they said due to busy Christmas period. I spent a lot of time to get any information on start day, but their response almost not exist. I had to rearrange other works to accommodate this problem. On one occasion received a message on my mobile advising that they wil call back, but no reply received. Arrogance and a little knowledge what's going on.
On the positive side; tradesmen arrived at last, and completed a good work within required time. Unfortunately, be mindful that each door has different keys and one pipe has been not secured properly. Asked to respond, and as you could guess no response. I gave up. I Paid in full. Adam Windows did not approved discount due to inconvenience.
On the positive side; tradesmen arrived at last, and completed a good work within required time. Unfortunately, be mindful that each door has different keys and one pipe has been not secured properly. Asked to respond, and as you could guess no response. I gave up. I Paid in full. Adam Windows did not approved discount due to inconvenience.
Dan Baylis
Nov 29, 2012
I used Adams to install all new windows and doors. This included front, rear and patio (french) doors. The service was excellent and price is very good. I would and will use them again the future. Their after sales service is excellent and they have return to address small niggling issues without any fuss.