We supply made-to-measure windows, doors and conservatories to premises across the region, with many customers recommending our friendly, efficient and high quality service to their friends. We pride ourselves on our reputation for providing a quality service to all our customers, whether they are buying a single window or fitting out a whole house.We became a limited company in 2002 and supply a range of products that are on display, in our showroom on Annie Reed Road, along with friendly staff that are happy to provide information and advice.
Services
We supply made-to-measure windows, doors and conservatories to premises across the region, with many customers recommending our friendly, efficient and high quality service to their friends. Our accomplished installers, who are employed (not sub-contracted), have over 20 years fitting experience with the company.
We provide an extensive range of stylish reinforced door panels that are made from heavy duty uPVC and are insulated with a resilient foam core, providing the highest possible resistance to weathering and ageing. Door canopies available in many distinctive styles can transform the appearance of your home.
Satisfied customers include not just householders, but also church organisations, charities, councils and an MP. Unlike many bigger companies, we have no need for cold calling or hard sell techniques, as our own customers are our best advertisement. Mr & Mrs Quinby - 'We love our new windows, they look lovely and we have had lots of comments from people - all good.
Reviews (1)
Patrick Molloy
Jun 24, 2021
POOR CUSTOMER SERVICE Ordered a composite door. Took two months from original order to fitting, not really a problem but after being fitted I noticed a fault on one side of the window surrounds within the door. I telephoned to report the problem and after a couple of weeks a 'rep' called and after looking at the problem said they needed to fit a new ' window cassette '.
He would order one. After about seven weeks the cassette had still not arrived / been fitted however I was still sent a letter telling me the payment was overdue! I was annoyed so telephoned the company. No answer so I left a message. I heard nothing more until four weeks later when the cassette was fitted. No problems with the workmen just the office staff.
Why do they expect payment in full for a faulty door? I wonder, had I paid upfront would I still be waiting? One telephone call to explain the situation that's all it needed, poor customer service.
He would order one. After about seven weeks the cassette had still not arrived / been fitted however I was still sent a letter telling me the payment was overdue! I was annoyed so telephoned the company. No answer so I left a message. I heard nothing more until four weeks later when the cassette was fitted. No problems with the workmen just the office staff.
Why do they expect payment in full for a faulty door? I wonder, had I paid upfront would I still be waiting? One telephone call to explain the situation that's all it needed, poor customer service.
